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Earle Haven Inquiry

Sen Richard Colbeck

Kate Carnell

The Minister for Aged Care and Senior Australians Senator Richard Colbeck has confirmed that the Morrison Government supports all 23 recommendations made by the report of Inquiry into Events at Earle Haven, produced by Kate Carnell AO and released on 11 November – describing the events at Earle Haven as “devastating, unprecedented and completely unacceptable”.

The inquiry examined the circumstances leading to the collapse in provision of aged care services at the facility, and the impact of the forced relocation in July 2019 on the safety and wellbeing of the 69 affected residents, families and staff.

The report concludes that the evacuation of the residents was caused by a breakdown in the relationship between the approved provider of aged care services at Earle Haven, People Care Pty Ltd, and the company engaged to deliver these services, Help Street Villages (Qld) Pty Ltd.

The report recommends six broad categories of action: greater regulatory capacity and coordination; greater oversight of financial and commercial arrangements; greater oversight of the purchasing and sub-contracting of approved provider status; better managing the risks associated with key personnel and organisational culture; sanction options which better balance the need for decisive action with the desire of people to remain in their homes; and better planned and coordinated responses to emerging situations in aged care facilities.

The full report is available here: www.health.gov.au/earle-haven-report

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