For all who work with people with dementia

Are you ready for the new Aged Care Quality Standards?

The Aged Care Quality and Safety Commission is offering several new resources for aged care providers to support the implementation of the new Aged Care Quality Standards, coming into effect on 1 July 2019.

The Aged Care Quality Standards Chatterbox (pictured) is a downloadable chatterbox template to support aged care service providers and consumers engage with the new standards. The intention is that the chatterbox is used as a prompt to help service providers become familiar with the consumer outcome for each of the standards, by discussing what each of the outcomes means (for providers and consumers), and how the service will engage with consumers to ensure the outcome is being achieved.

A fact sheet is also available, setting out the key changes impacting providers as they transition to the new standards.

Two new videos are also available: one aimed at service providers (30 minutes in length), produced in collaboration with Altura Learning, introducing the new standards, and another shorter video (3 minutes) aimed at consumers explaining what the new standards mean in practice.

Click here to access these and other Aged Care Quality Standards resources.

To find out more about the new Standards, visit


Dementia Training Australia (DTA) also has a range of dementia courses, resources and services that can help providers get ready for the new Aged Care Quality Standards. Go to: